Forging Futures Pony Pals 2025
Service Level Agreement - 9/12/24
The Pony Pals Scheme will run for a 12 month period, from January to December 2025.
The cost to be a member of the scheme is £40 per calendar month, payable by Direct Debit on the first of each month.
The benefits of the scheme are as follows:
3.1 A session of Equine Assisted Learning, of up to 90 minutes, to be held at Housecroft Farmhouse, Edington, BA13 4NN during the 3rd weekend of every calendar month, with your chosen pony.
3.2 A discount of 25% on any additional Equine Assisted Learning sessions booked during the 12 month period.
Once you have been allocated a session, which will be either 10am or 1.30pm on the Saturday or the Sunday, this will be your session every month. No refunds will be given if you are not able to make your allocated session.
If Forging Futures has to cancel a session for whatever reason, we will organise another session at a mutually convenient time.
The pony you choose at the beginning is the pony you will work with all year. This is very important for developing a relationship with them and getting the most out of the Pony Pals scheme. For that reason, no swaps or substitutions of ponies or people will be allowed.
You may cancel your subscription by giving one months notice in writing. However, please remember that each session is designed to build on the last, so the full benefits will not be felt unless you attend each of the 12 sessions.
We aim to provide a safe, nurturing space in which people and ponies are calm and engaged. Any person deliberately disrupting our space will be asked to leave and no refunds will be given.
Participants will never ride the ponies. All activities will take place on the ground.
A full safety briefing will be provided. If participants do not comply with all regulations laid down in this briefing, in particular the clothing requirements, we reserve the right to prevent them from interacting with the horses.